Job Description
Staff management: Recruit, hire, train, and evaluate employees. Create schedules and assign responsibilities. Coach and counsel employees.
Inventory management: Maintain inventory levels, implement purchasing plans, and contact suppliers.
Sales management: Set sales targets, analyze sales figures, and forecast future sales.
Customer service: Ensure customer satisfaction, respond to customer complaints, and address customer concerns.
Store environment: Ensure the store is clean, safe, and presentable. Comply with health and safety regulations and company standards.
Store operations: Prepare annual budgets, schedule expenditures, and analyze variances. Manage cash handling, deposit reconciliation, and delivery of deposits to the bank.
Marketing: Develop marketing strategies and advertising campaigns.
Store promotions: Organize special promotions, displays, and events.
Store reputation: Maintain the store’s stability and reputation by complying with legal requirements.