Job Description
Greeting visitors: Welcoming visitors and guests in a friendly manner, and directing them to the correct person or department
Answering phone calls: Answering and screening phone calls, taking messages, and directing calls to the correct department
Managing appointments: Scheduling meetings, appointments, and reservations
Handling mail and deliveries: Receiving mail, documents, packages, and courier deliveries, and sorting and distributing them
Maintaining office supplies: Taking inventory of supplies and restocking as needed
Performing clerical tasks: Performing basic filing and recordkeeping, faxing, transcribing, and copying
Supporting staff: Providing additional support to sales agents and CSRs as needed
Maintaining the reception area: Keeping the reception area and common areas clean and tidy